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The Base Game incompatibility and launcher version glitch can occur in The Sims 3 game Launcher after players update The Sims 3 to the latest patch. Players may experience the Launcher reading their game versions as 0.0.0.0 or get a pop-up message saying: 'Base Game Incompatibility'. This is apparently a recurring problem when updating as it is posted on TheSims3.com whenever a new patch is released.
| It has come to our attention that some of our fellow Simmers are encountering issues after the latest update. First off we want to apologize in advance for the inconvenience and want to do everything possible to get you back in the game!
For those with these issues it is highly recommended to follow these steps.
At this point the Launcher should prompt you that there is another available update and all products will be properly in sync.
If you followed the above directions to no avail, please create a thread in The Sims 3 Site's Tech Discussion Forum(http://bit.ly/9WuMhc) with as much information as possible. This information will help us troubleshoot your issue as quickly and efficiently as possible. Please include:
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