Makayla Burgundy is a townie who lives in Sunset Valley. She is usually seen wandering around town and talking to citizens in Sunset Valley. She can be made playable by asking her to move in. Her mother, Lynda and grandmother, Chelsea are also townies and often move into a house with her if story progression is left on. Her father died and is a ghost living in the Sunset Valley graveyard.
She has brown hair with purple tips which implies that she has dyed it. If you join the Spa Specialist career, she is often your boss and it's important to keep a good relationship with her. She is the only townie in Sunset Valley to have family relations.
She has a poor relationship with her mother, but an excellent relationship with her grandmother, Chelsea because they are so alike. She is enemies with Ethan Bunch, Agnes Crumplebottom, Jamie Jolina, and River McIrish. They often get into fights when they're on the same lot together. Her ex-boyfriend is Parker Langerak.
In the story, If Astrid Met Leona, Makayla makes her debut. She will be the antagonist. She tells Astrid rude things and believes she's the queen of the school.