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Norma Bates (née Spool) is a Sim who resides in Sunset Valley with her son Norman Bates. She has one sister Emma Spool whom she is permanately estranged from. She has since entered a May-December romance with Christopher Steel with whom she has a son named Christian Bates
Norma Spool was born to Louis and Rita Spool in Spoolville, a tiny village in SimNation. Although the village is named after the Spool Family, by the time Norma is born, her family name and wealth was destroyed. Her mother died giving birth to her and she was primarily raised by her father who neglected her.
Norma's childhood was very rough. She was abused by her father, who hated the fact that Norma wasn't the boy he desired. Louis also hated that she was also plain looking. The townspeople also despised and picked on Norma because she was considered trash and her family was amongst the poorest in town. In her late childhood, her father remarried again to woman named Patsy, much to Norma's dismay and her new step-mother would help Louis abuse Norma by locking her in closets and feriociously beat her whenever they felt and most times Norma didn't do anything wrong.
Norma entered her teens as an neurotic depressed teen. Her depression grew deep when Louis and Patsy had a child together, Emma. They treated Emma better than her and because of this Norma never develop an relationship with her half-sister. Norma would meet Sam Bates a popular student at her school. Although he too came from a working-class family, Sam was popular and one of the most athletic people in school. It became a shock when people learned popular Sam was now dating the crazy and weird looking Norma. Norma's father also didn't approve of the match feeling that Norma would grow independent and move away from him. He and Norma got in numerous fights over Sam, but the more they fought the more determined Norma was to stay in a relationship with him.
Soon as Norma graduated from high school and became a Young Adult, she and Sam married and she moved half-way across town to get as far away from her father as possible. Norma became pregnant soon after and gave birth to a son Norman. Even though the marriage started off perfect, it became to crumble as the Bates's struggled to make ends meets and Sam soon became bored with Norma, often leaving home and sleeping with other women. The marriage took its final toll with the arrival of a teenage Emma. Louis and Patsy died in a car accident and Norma being Emma's only immediate family, she was sent to live with them. By this time Sam had become violent with Norma and Norman and was still going out at night having affairs with other women. Sam soon turned his eye on young naive Emma. Norma would soon learn about Sam's attraction to her sister and she did not take it well. Even though Emma did nothing wrong or inappropriate to Sam, Norma still blamed her for Sam's wandering eye and a big fight ensued. Tired of being unhappy, Norma begin to slowly poison her husband with the food she cooked at home, and begin to save her money from her job at the grocery store. As Sam became deathly sick, she promptly divorced him and left him and Spoolville altogether. She also left her sister to take care of Sam and gave her instructions not to contact under any circumstances.
Norma and her now teenage son Norman soon arrived in Sunset Valley. She began her career in the Culinary career as a Kitchen Scullion. Her long hours at night began to affect the close relationship she had with her son. Although a loner, she quickly became friends with Jared Frio, her boss, unaware of his true intentions towards her as he begin to call and talk to her on a personal level outside of work. After taking a two day free vacation, Norma received word that her ex-husband Sam had passed away. Even though Norman wanted to go his funeral, Norma objected knowing full well she killed him and know by now the people of Spoolsville know she was responsible for his death. She kept a low profile for awhile, suspecting that Emma would turn her in. But her troubles were eased when she learned that Emma left Spoolville for parts unknown. Finally free, Norma begin to have an attraction to her boss Jared, however, her hopes were dashed when she went to his party and learn he was in an relationship with Monika Morris. Norma still wanted Jared and called him over one day to make her move on him but as soon as he got there, he insulted her house. Jared left after they argued, and Norma has vowed to kill him and get the delight of seeing his ghost. The next day, she called on her co-worker and friend Christopher Steel to come over and cheer her up. Soon, however, Norma and Christopher soon started flirting and shared their first kiss and proposed each other to go steady. While Norma is in bliss, her son Norman doesn't like the idea of his mother dating.....
- Both Norma and her son has the Neurotic trait, most likely due to both of them growing up in abusive homes, however the trait affects them both differently, while Norman is scared of every moving thing, Norma is afraid of and can't stand loud noises
- Both Norma and Norman has Neat as a hidden trait, both has a lot of wants to clean things around the house.
- Even though Norma loves her son, she relishes at the thought of him being in pain and laughs at him when he gets scared or start acting crazy
- Because she is an Evil Sim, her favorite hangout spot is the graveyard.
- Norma and her half-sister Emma look a lot alike, it is implied that both women inherited their traits from their father Louis